We are in such a highly regulated environment and with all of the buzz about cybersecurity these days, security is on the forefront of our minds. Symplexity has the expertise we need to do the things we can’t do internally.
I appreciated Symplexity’s professional approach when consulting with our team. They worked well with all members of our team, quickly grasped pertinent business dynamics, and showed great insight in their recommendations.
They took a complex problem and developed a model that was easy for management to understand the solution. This solution included a cost justification of why we could afford to spend the funds on the virtualization project and what the expected payback would be.
They had the capability, definitely understood where it was we were going to go and were able to really listen to the problems that we were facing and seemed ready to really partner with us to get us to move forward rather than just doing exactly what it was that we were saying. They were able to get us even beyond what we were hoping for, they were a clear choice.
They have taken a lot of effort over the last couple of years to grow their business and the technologies they service and from my standpoint that’s great. That gives me one-stop shopping for all of the technology solutions I need.
They provided to us a level of genuine service that is hard to find in our experience in the technology world. We have been able to build relationships with a couple of their technicians that just really provides us a level of comfort.
Technology changes so fast anymore that it is hard to keep on top of everything. If we have any questions, we just call them. We rely on them to be our IT department. Everybody who comes in knows everything about our system. They know everything they need to service our system. Anybody that’s looking to use somebody, I would recommend them because of all the good support we get.