Careers

Current Openings

• Full-Stack Software Engineer

  Summary

  We are seeking full-stack software engineers to join our growing team. This is an opportunity to make an immediate impact and influence architecture and design decisions as we scale and test new features for our analytics and automation platform.

  We are a Lean development team, building quality software and delivering fast (new features deployed every week). We are continually looking for ways to improve how we work and take advantage of opportunities to learn. If you love building great software and enjoy working in a fast-paced, learning-oriented environment where what you build will make a difference in people’s lives, we would like to talk with you.

  Responsibilities

  – Design, develop, test, deploy, maintain and improve software
  – Collaborate with team members
  – Promote innovation and learning to improve our processes and tech stack

  Desired Skills

  – One or more general purpose languages (e.g., Python, Ruby, JavaScript)
  – APIs (esp. built in Ruby or Node)
  – Relational databases (esp. Postgres)
  – Test frameworks (e.g., Cypress, RSpec, Jasmine)
  – CI/CD pipelines
  – Comfortable working independently or with a team
  – Attention to detail
  – Drives tasks to completion

  Bonus Skills

  – Front-end frameworks (esp., React or Vue)
  – Data pipeline tools (e.g., Airflow, Kafka, Logstash)
  – Cloud platforms (esp., AWS)
  – DevOps tools (e.g., Terraform, Kubernetes, Consul, Chef, Ansible)
  – Document databases (esp., MongoDB)

   

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• Security Analyst

  Position Summary

  Symplexity is looking for smart, capable, and all-around enjoyable candidates to join our Security Operations team. Ideal candidates will thrive in a fast-paced, customer-focused environment and are eager to tackle and remediate cyber security incidents. They need to have a natural interest in cyber security, be a quick learner and motivated.

  Primary Job Duties/Responsibilities

  • Communicate professionally and courteously with clients via phone and email, as needed for support tasks. 
  • Provide security incident analysis, response, remediation support and customer support for managed security services. 
  • Build and develop event alerts/rules within security product(s). 
  • Evaluate existing security processes and recommend improvements and maintain existing or new documentation. 

  • Provide vulnerability management across multiple clients. 
  • Maintain security infrastructures across multiple clients. 
  • Assist with the post implementation support of various network and security projects (network, endpoint, and various monitoring solutions). 
  • Be willing to invest time in technical education (critical for properly supporting clients). 

  Required Qualifications/Skills

  • Knowledge of the latest Microsoft Windows desktop and Microsoft Server operating systems. 
  • Strong understanding of TCP/IP stack. 

  • Knowledge of networking technologies: Cisco, HP, Fortinet, etc. 
  • Familiarity with SIEM solutions. 
  • Familiarity with supporting DHCP and DNS. 
  • Quality troubleshooting skills and experience in a fast-paced environment. 
  • Excellent customer service skills: communication skills (both verbal and written), patience and enjoys interacting with end users and coworkers. 

  • Attention to details: punctuality, scheduling, documentation, record keeping, etc. 
  • Uses good judgment to effectively prioritize work. 
  • Ability to work on multiple tasks concurrently while focusing on high-priority tasks. 

  Desired Qualifications/Skills

  • Intermediate skills in Microsoft Office 365. 
  • CCNA, CEH, Security+ and/or related industry certification(s). 
  • Knowledge of the Linux, VMware, and cloud environments. 
  • Knowledge/experience of firewall systems, including but not limited to Cisco/Meraki. 

  • Knowledge/experience supporting mobile users. (wireless and wired security, endpoint security, remote access, etc). 

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• Service Desk Specialist

  Position Summary

  Symplexity is looking for smart, capable, and all-around enjoyable candidates to join our Service Desk team. Ideal candidates will thrive in a fast-paced, customer-focused environment and are eager to tackle and resolve technical issues. They need to be able to think on their toes and learn new technology quickly while creating a customer experience that creates raving fans.

  Primary Job Duties/Responsibilities

  – Assist customers with all technology-related moves/adds/changes
  – Configure, install, and maintain IT users’ desktop software and hardware including current versions of Windows and MS Office products
  – Troubleshoot PC issues remotely
  – Troubleshoot general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.
  – Escalate to Engineering support on advanced problems
  – Learn about and apply proven and emerging technologies (Azure, Windows Server, Office 365, Exchange, SharePoint, VMware, Cisco networking, etc.)
  – Responsible for documenting solutions to problems and developing end-user guidelines
  – Other duties may be added as defined

  Required Qualifications/Skills

  – Must have the ability to handle multiple tasks and priorities
  – Able to plan, schedule, and effectively communicate with staff and clients
  – Must have a customer service-oriented attitude
  – Must be detail-oriented
  – Must have strong interpersonal communication and team-based skills
  – Must have strong documentation skills
  – Must have exceptional oral and written communication skills
  – Basic knowledge of computer hardware, software and equipment
  – Being a self-starter as well as a problem-solver

   

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